• Expand All
• Collapse All

    About Billeo

• Who is Billeo, Inc.?
• How does Billeo make money?
• Who is the Billeo Team?
• Who is on the Billeo advisory team?

    Your Billeo Account

• I have forgotten my Billeo password. How can I reset my Billeo password?
• How can I change my Billeo password?
• How do I change the e-mail address where I receive bill reminders?
• Can I have more than one user account on Billeo?
• I share my computer with my partner, can we keep our separate accounts on the same computer?
• How can I cancel my Billeo Account?

    Security

• How do I create a secure password for my Billeo Account?
• Where are my passwords stored?
• Having Billeo save my personal information sounds dangerous? Is it safe?
• I am afraid of spyware and adware, how safe is Billeo?
• Is this site encrypted? Does it have an https page?
• Where is my credit card and bill payment information stored?
• How secure are my saved passwords for online accounts and eWallet in Billeo?
• How long have you been in business? Do you have any privacy, reliability seals?
• What security measures can I take to secure my data?
• How secure are my passwords?
• Is the Billeo toolbar tracking any information at all about me?
• If my computer is stolen, is my information safe?
• I have enabled Automatic Sign In, but Billeo is not automatically signing in, why?

    Billeo Bill Pay Assistant

• What is Billeo Bill Pay Assistant?
• How do I pay Bills Online with Billeo?
• Is it possible for Billeo to track payments that are scheduled for autopay?
• How do I add Bill Pay Accounts?
• How can I remove a bill pay account?
• How do I pay someone not on the Payee list? How can I add accounts not on the list?
• How many days does it take for Billeo to post a payment?
• How does Billeo remind me when bills are due?
• How do I lower the amount of e-mails received from Billeo?
• How can I modify my bill reminders?
• I do not live in US, how can I use the bill pay assistant?
• How can I save a payment confirmation using Billeo?
• Where are my Bill Payment confirmations stored?
• How can I e-mail saved pages?
• How can I use my bank account to pay my bills using Billeo?
• I want to pay using different accounts/cards, can Billeo help me?

    Billeo Shopping Assistant

• What ways can I use the Billeo Shopping Assistant?
• What is the eWallet?
• What if I want to delete/change/add some information after using Fill Form?
• What if I only want some information from the eWallet to be filled? What if I want to change some information?
• How can I save a page using Billeo?
• Where are my purchases, how can I view them?
• Where are my payment confirmations and saved pages stored?
• How do I manually add a purchase using Billeo?
• Can I use my bank account when I want to pay for a purchase using the Shopping Assistant?
• I want to make payments using different accounts or cards, can Billeo help me?

    Billeo Password Assistant

• How can Billeo help me manage my passwords?
• Is there a limit on how many logins for sites that can be saved?
• I would like to print a hard copy of my saved passwords, how do I do this?
• Is there any way I can retrieve a password after I have deleted it?
• Can I manually insert my passwords and logins for various sites?
• Where can I see a list of my passwords? How can I edit them?
• How can I change my passwords in Billeo?
• How can I view the passwords that I saved in Billeo?
• How can I change or delete a saved username and password for a website in Billeo?
• How does Billeo Password Assistant work?
• How can I turn on or off the save and auto-fill password assistant feature for certain websites?
• How can I save multiple usernames and passwords for the same site?
• How can I use Billeo from multiple computers e.g. Home and Work?
• Where is my password vault? How can I back it up?
• How can I remove Billeo from one computer and put it on a new computer?
• I recently bought a new computer. How can I move my Billeo files to my new computer?
• How do I change the location where Billeo stores the passwords?

    Billeo Toolbar

• How do I install the Billeo Toolbar?
• How do I uninstall the Billeo Toolbar?
• Does Billeo import information from Gator or RoboForm?
• Does Billeo support multiple languages?
• What operating systems/platforms does Billeo support?
• What browers does Billeo support?
• Is there any way I can avoid having to sign-in to Billeo every single time?
• Why does Billeo try to access the Internet each time I reboot my PC?
• What are the features of the Billeo Toolbar?
• Why is my Billeo Toolbar not working? What do I do?
• How do I fill online forms with Billeo?
• I am unable to see the Billeo toolbar. Can you help me diagnose the problem?
• I've installed the Billeo Toolbar, but I don't see it. Where is it?
• After I installed another toolbar, my Billeo toolbar disappeared. How can I get it back?
• When I disable another toolbar my Billeo toolbar disappears. How can I fix this?

    Platform Support

• What operating systems/platforms does Billeo support?
• What browsers does Billeo support?
• Will you be offering support for Mac OS and Linux?
• Vista: I have upgraded to Vista, how do I restore my Billeo service?
• Vista: Why am I unable to backup my Billeo password vault?
• Vista: Every time I fill a password, I am automatically signed out. How can I fix it?
• How can I stop Mozilla FireFox from prompting me to save passwords?
• How can I stop Internet Explorer from prompting me to save passwords?